vel’oh! allows you to go on a bicycle ride as often as you like. Make as many journeys as you like during your subscription period. Choose your option, whether it’s for 1 year or 7 days !
Can I choose the start date of the subscription?
How is the deposit debited?Questions
Hotline 800 611 00
If you have any questions, please contact the call centre on 800 611 00 (free number). From foreign countries, reach us at +352 27 888 746.CONTACT
The national service of debit services used until now, will be replaced soon by a new European direct debit service SEPA.
The SEPA format aims to standardize payments schemes used at the heart of Europe, for domestic payments as well as cross-border payments.
For the existing subscriptions, the given consent for the national direct debit, signed during the subscription, remains valid for the SEPA direct debit.
The subscriber doesn’t have to do anything.